NTBA – North Texas Business Alliance Co-op


If you are interested in working at NTBA send your resume and a brief cover letter indicating the position you are applying for to hr@thentba.com

Member Relations Manager

NTBA is seeking a full-time Member Relations Manager based in Dallas, TX. This position requires travel within an assigned territory to support member stores and ensure compliance is upheld for both members and vendors.


  • Conduct customer service visits to member stores and verify that compliance regulations are being upheld.
  • Escalate compliance issues when needed and educate store owners on how to remain in good standing with NTBA.
  • Assess product, compliance, and operational risk management strategies to improve business practices in stores.
  • Ensure all spanner and poster frames are updated monthly with new promotions and deals.
  • Strategize with vendors regarding planograms and resets in C-stores.
  • Verify products and packaging are purchased from preferred vendors and not outsourced.
  • Manage all other aspects of member relations, including building relationships with store owners.
  • Perform other duties as required


  • High School Diploma required. College Degree preferred.
  • Minimum 3 – 5 years of experience with account management.
  • CPG Experience preferred.
  • Good driving record with a valid drivers license.
  • Excellent communication, negotiation and customer service skills.
  • Ability to handle various projects concurrently and be extremely detail oriented in the process.
  • Self-starter with the ability to work with minimal supervision.
  • Must demonstrate a high level of professionalism and interpersonal skills, especially with members and vendors.
  • Intermediate skills in Microsoft Office Suite (Excel, Word, and Outlook).
  • Must be willing to work some nights and weekends for NTBA events.

Office Administrator/Bookkeeper

Job description

  • Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking
  • Manage and execute all accounting functions for the business with support from the BTM, COO, Treasurer and CPA
  • Managing income and expenditure accounts
  • Reconcile all bank accounts daily
  • Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy
  • Track and replace office supplies as necessary to avoid interruptions in standard office procedures
  • Solicit, scrub and Process all Vendor rebates to members.
  • Perform Detail Rebate analysis for management
  • Manage all Software QuickBooks, CRM etc.
  • Prepare bank deposits and submit it remote capture deposits immediately upon receipt
  • Prepare profit and loss reports/ Balance sheet to present at board meetings
  • Identifying trends in financial performance and providing recommendations for improvement
  • Assist Treasurer, CPA and external auditor with annual audits
  • Upload employee payroll and 940 and 941 reports
  • Identify opportunities for performance improvement across the organization
  • Develop models that help with decision-making
  • Be available for and during all meetings, events and NTBA sponsored events
  • Facilitate all other NTBA needs as requested including NTBA Building Management
  • Complete other duties as requested and ability to work some extended hours.

Qualifications Required

  • High school diploma; BSc/BA in office administration or relevant field is preferred
  • Proven experience as an office administrator, office assistant or relevant role
  • Familiarity with office management procedures and basic accounting principles. QuickBooks experience required.
  • Excellent knowledge of MS Office
  • Strong working knowledge of Excel and financial analysis
  • Excellent analytical, decision-making, and problem-solving skills
  • Excellent organizational and leadership skills
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